Rental Use and Access Terms

• Only the selected renter can use the rented equipment such as power chairs, mobility scooters, and other aids during the rental period.
• Under 18 users must be directed by a parent or guardian and have their approval to use the equipment.
• No security deposit is required for rentals however, a valid ID is essential for verification.

Rental Time and Extensions

• Rentals are available for daily, weekly, or monthly (30-day) terms.
• The rental period begins on the day equipment is received or collected and ends upon return or pickup.
• To extend the rental period, it is required to inform at least 24 hours earlier.

Review Process and Acceptance Terms

• The user must check the item on delivery. If there is any issue with mobility aid, shall immediately notify Manafeth Mobility Solutions of any fault. Otherwise, the equipment will be considered accepted as it is.

Accountability for Loss, Damage, and Repair

• The renter is responsible for the safety and care of the equipment. It will be the responsibility of renter if there is any damage, beyond normal wear and tear.
• If the mobility aid is returned damaged due to misuse, a minor repair fee of AED 500 may be charged. If repair isn’t possible, renter will have to pay replacement costs.
• Repair costs due to misuse range from AED 100 to AED 1000. Manafeth Mobility Solutions reserves the right to seek legal recovery for missing or damaged products.

Responsibility and Protection

• Manafeth Mobility Solutions is not responsible for any injury, incident, or indirect damages caused by using rental equipment.
• The renter agrees to protect Manafeth from any costs or legal fees that may arise from using rental equipment.

User Accountability 

• The renter verifies that they have been instructed on proper use of equipment and will take full responsibility for its use and care.
• If user operates the equipment incorrectly, we may cancel liability coverage, specifically for rentals outside the UAE.

Maintenance and Return Condition

• Rental equipment must be returned in the same condition as received, with reasonable wear and tear.
• Manafeth Mobility Solutions provides regular maintenance to ensure equipment is in good working condition. For assistance, we can provide a manufacturer’s user guide.

Legal Disagreements

Any dispute about this contract, including whether it is valid will be resolved through a hearing.

• The number of hearings will be one.
• The legal place of a hearing will be Dubai.
• The language to be used will be Arabic or English.